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Real technical questions.
Real answers. Side by side.

Technician’s question:
What is the H70 error on my heat pump?
HALLUCINATED
ChatGPT

The H70 error on a heat pump usually indicates a communication or control board issue, but the exact meaning depends on the brand and model of your unit.

VERIFIED
Chapter AI

H70 indicates a fault in the overheat protection plate of the heating element in the indoor unit.

This happens when there is no power supply to the indoor unit (“Power Supply 2”) when the booster heater starts, or when the safety heating circuit (OLP) is open.

Possible causes

A faulty power connection to the heating terminals of Power Supply 2.A blown electrical installation / heater circuit, causing the heating element to fail. 

Source: Error code table from manual, p. 22
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In 10 minutes, publish AI agents that actually understand your most complex docs.

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Chapter AI

Three things that actually
matter in production

Reliable answers,
not statistical guesses

Standard AI guesses the next word. Ours maps the actual relationships between your machine parts, PLC error codes, and schematics. Responses are grounded only in your specs.

Works with the data you already have

No need to reformat your documentation. Connect your existing manuals and technical specs. Your agents update automatically in the background when your documentation changes.

Traceable by design

An AI answer without a source is useless on the shop floor. Every response comes with precise visual citations so your field engineers can verify the exact page or video timestamp instantly.

Testimonials

Some feedback
we received

When a customer calls, I immediately open Chapter and type in the question while I’m still on the line. And it quickly gives me an answer.

Laurens Koerselman
Technische ondersteuning

Since we have two systems (CRM and performance system), it’s great that Chapter AI provides a single source of information.

Erik Schoenmakers
Manager After Sales

He came up with an answer that really made me happy. The information came from different documents, and he had put it together neatly.

Koen Pape
Business Development Lead

When our installers encounter installation questions or error codes in the field, they need instant access to accurate, Solvis-specific procedures, not generic heating advice.

Claas Rühling
Production and Tech leader

When we encounter an unexpected error in the field, instant access to shared solutions makes all the difference. Instead of waiting for someone to find and share the fix, it’s available right away. It’s heaven. It’s great.

Arno Tromp
Director

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