Support overload in winter? Here’s how smart OEMs fix it with AI

A practical guide to reducing support overload with AI tools powered by your own manuals and data

24 July 2025

Winter is peak season for HVAC support and that pressure is only growing. This free whitepaper shows how forward-thinking OEMs are using AI, trained on their own documentation and data, to cut support time from 30 minutes to 30 seconds.

Based on real-world challenges and how OEMs are tackling them with AI, this guide offers practical insights for support teams looking to improve installer service, reduce ticket volume, and help customers fast, especially in the coldest months of the year.

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