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Most AI hallucinates technical manuals. Ours doesn't.
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Real technical questions.
Real answers. Side by side.
The H70 error on a heat pump usually indicates a communication or control board issue, but the exact meaning depends on the brand and model of your unit.
H70 indicates a fault in the overheat protection plate of the heating element in the indoor unit.
This happens when there is no power supply to the indoor unit (“Power Supply 2”) when the booster heater starts, or when the safety heating circuit (OLP) is open.
Possible causes
A faulty power connection to the heating terminals of Power Supply 2.A blown electrical installation / heater circuit, causing the heating element to fail.
Chapter AI
Three things that actually matter in production
Reliable answers, not statistical guesses
Standard AI guesses the next word. Our infrastructure maps the actual relationships between your machine parts, PLC error codes, and schematics. Responses are grounded only in your specs.
Works with the data you already have
No need to reformat your documentation. Connect your existing manuals, training videos, and technical specs. Your agents update automatically in the background when your documentation changes.
Traceable by design
An AI answer without a source is useless on the shop floor. Every response comes with precise visual citations so your field engineers can verify the exact page or video timestamp instantly.
Testimonials
Some previous feedback we received
Lorsqu'un client m'appelle, j'ouvre immédiatement Chapter et je saisis la question pendant que je suis encore en ligne. Et cela me donne rapidement une réponse.
Comme nous disposons de deux systèmes (CRM et système de performance), c'est formidable que Chapter AI fournisse une source d'informations unique.
Il a trouvé une réponse qui m'a vraiment fait plaisir. Les informations provenaient de différents documents et il les avait soigneusement rassemblées.
Lorsque nos installateurs rencontrent des questions d'installation ou rencontrent des codes d'erreur sur le terrain, ils ont besoin d'un accès instantané à des procédures précises et spécifiques à SOLVIS, et non à des conseils de chauffage génériques.
Lorsque nous rencontrons une erreur imprévue sur le terrain, l’accès instantané aux solutions partagées fait toute la différence. Au lieu d’attendre que quelqu’un trouve et partage la solution, elle est disponible immédiatement. C’est le paradis. C’est génial.
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