KI-basierte
Wissensmanagement
-Software
für die Energiebranche
From overloaded support teams to scattered documentation, Chapter’s agents are built to solve real problems — not just answer questions
HVAC
Batteries
Transformers
EMS
HV Equipment
EV Chargers
Inverters
Where Chapter makes impact
Tackle your top operational bottlenecks
These are the challenges we see again and again — across support, sales, and operations. Explore how Chapter’s AI agents and chatbots resolve them, fast.
Too many support tickets
Sales team can't keep up
Documentation is everywhere
No insight into what content works
Too many support tickets
Symptom
Repetitive tickets, long resolution times
Results
Up to 80% of repeat tickets handled automatically
Suggested Agent
2 FTE
Theo
Ticket Cluster Agent
1.5 FTE
Filo
Field Assist Agent
Sales team can't keep up
Symptom
Missed leads, manual quoting, back-and-forth on scheduling
Results
3x faster conversion, reduced manual quoting
Suggested Agent
1.5 FTE
Coco
Consumer Assist Agent
1 FTE
Quinn
Price Quote Agent
1 FTE
Sketch
Scheduler Agent
Documentation is everywhere
Symptom
Teams waste time finding the right file or answer
Results
Reduce search time, always-on access
Suggested Agent
1 FTE
Manu
Manual Update Detector Agent
No insight into what content works
Symptom
Docs go unused or outdated, no feedback loop
Results
Show what’s working, flag what’s missing
Suggested Agent
2 FTE
Theo
Ticket Cluster Agent
1 FTE
Manu
Manual Update Detector Agent
Numbers speak for themselves
Faster resolutions, fewer tickets, more conversions.
+40%
-40%
+24%
0
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Da wir zwei Systeme haben (CRM und Leistungssystem), ist es großartig, dass Chapter AI eine einzige Informationsquelle bietet.
Wenn ein Kunde anruft, öffne ich sofort Chapter und tippe die Frage ein, während ich noch in der Leitung bin. Und es gibt mir schnell eine Antwort.
Er hat sich eine Antwort ausgedacht, die mich wirklich glücklich gemacht hat. Die Informationen stammten aus verschiedenen Dokumenten, und er hatte sie ordentlich zusammengestellt
