Support alimenté par l’IA
pour le secteur de l’énergie
From overloaded support teams to scattered documentation, Chapter’s agents are built to solve real problems — not just answer questions
HVAC
Batteries
Transformers
EMS
HV Equipment
EV Chargers
Inverters
Where Chapter makes impact
Tackle your top operational bottlenecks
These are the challenges we see again and again — across support, sales, and operations. Explore how Chapter’s AI agents and chatbots resolve them, fast.
Too many support tickets
Sales team can't keep up
Documentation is everywhere
No insight into what content works
Too many support tickets
Symptom
Repetitive tickets, long resolution times
Results
Up to 80% of repeat tickets handled automatically
Suggested Agent
2 FTE
Theo
Ticket Cluster Agent
1.5 FTE
Filo
Field Assist Agent
Sales team can't keep up
Symptom
Missed leads, manual quoting, back-and-forth on scheduling
Results
3x faster conversion, reduced manual quoting
Suggested Agent
1.5 FTE
Coco
Consumer Assist Agent
1 FTE
Quinn
Price Quote Agent
1 FTE
Sketch
Scheduler Agent
Documentation is everywhere
Symptom
Teams waste time finding the right file or answer
Results
Reduce search time, always-on access
Suggested Agent
1 FTE
Manu
Manual Update Detector Agent
No insight into what content works
Symptom
Docs go unused or outdated, no feedback loop
Results
Show what’s working, flag what’s missing
Suggested Agent
2 FTE
Theo
Ticket Cluster Agent
1 FTE
Manu
Manual Update Detector Agent
Numbers speak for themselves
Faster resolutions, fewer tickets, more conversions.
+40%
-40%
+24%
0
Ils nous font confiance
Comme nous disposons de deux systèmes (CRM et système de performance), c'est formidable que Chapter AI fournisse une source d'informations unique.
Nous n’avons plus besoin de tout synchroniser manuellement. Chapter AI le fait pour nous, gardant notre base de connaissances à jour sans tracas.
Il a trouvé une réponse qui m'a vraiment fait plaisir. Les informations provenaient de différents documents et il les avait soigneusement rassemblées
