Sales & Marketing

Coco

Consumer Assist Agent

Sales & Marketing

Coco

Consumer Assist Agent

1.5 FTE

Key Characteristics

Hi, I'm Coco. I turn complex manuals into clear, step-by-step instructions — so your teams can install, learn, and troubleshoot with confidence. Whether it’s someone’s first day or a rare edge case, I’m there with just the right guidance. No endless folders. No calls for help. Just the answers they need, right when they need them.

Converts manuals into smart, interactive instructions

Guides teams through installation and troubleshooting

Speeds up onboarding for new technicians

Adapts guidance to system type, version, and language

Example Scenario

A new field technician is setting up a heat pump in a rural area — first time with this brand. Coco detects the model and walks them through installation step by step, in their preferred language, complete with diagrams and safety checks.

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