For OEMs

Instant Access to your Knowledge with Chapter AI

With Chapter AI, all your content is just a question away:
streamlined, searchable, and always up to date.

Watch Chapter AI in action and see
how it can elevate your operations.

Without Chapter AI

Manufacturers' challenges

A lot of knowledge is needed to develop, sell, install and service different products correctly

The support team has a high workload

because of installation complexity

Installers hesitate to install
unfamiliar products

without sufficient service

Internal colleagues lose loads of time

searching their own databases

Chapter AI Solution

Instant and secure access
to all the content you need

Trusted by industry leaders like

Outcome of using Chapter AI

55%

Faster internal Information Retrieval Time (reduced from 12 minutes to 5.4 minutes)

40%

Fewer First-Line Support Tickets
from Installers

30%

Reduction in Telephone Support Calls

4.7/5

Average User Satisfaction Rating
on AI Performance

2.5 FTE

Virtually Added to Support Capacity
(through AI-powered customer support)

Want to know the exact outcome for your company?

Benefits for your company

AI-Powered Support Team

1st and 2nd line tickets are answered in concise text, targeted video snippets, and specific manual excerpts instantly.

Multilingual Support

Facilitate operations across multiple countries with support for 35+ languages.

Seamless Integration in your tech stack

Chapter AI integrates seamlessly with your existing tech stack — from support platforms and CRMs to ERPs and communication tools — enhancing workflows without disruption.

Always up-to-date Information

Automatic product updates integrated into the installer's daily workflow, because of syncing of your knowledge databases with the AI chatbot.

Your onboarding

We make using Chapter AI for your team easy, fast and efficient!

Step 1

Prepare your knowledge platform and connect all  relevant sources to Chapter AI

Step 2

Team kick-off: involve all team members that will work with Chapter AI

Step 3

Go live and monitor your tailor made dashboard on a daily basis