AI-Powered Workflow Automation for Energy Sector OEMs

Automate routine workflows with AI agents
and scale your service without extra hires.

Trusted by industry leaders like

Benefits

Built for OEMs in Energy

Chapter solutions help handle the repetitive stuff — so your people can do their best work

Single source of truth

Chapter AI syncs your data from multiple sources into one reliable, searchable system. Everyone stays on the same page

Make data available with chatbots

Chapter’s chat interface pulls from your actual knowledge base, so anyone can ask and get accurate, up-to-date responses

More tickets with less people

AI agents handle the bulk of recurring tasks, so your experts can focus on what really needs human attention

Automated repetitive workflows

From serial number lookups to firmware checks, Chapter agents execute routine actions across systems, hands-free.

Chapter AI Agents

AI Agents that free your help empower your team

You don’t need to grow your team. Let AI handle routine tasks, so your people can focus on high-value work.

Service & Maintenance

Chapter Filo

Field Assist Agent

Equals 1.5 FTE

Hi, I'm Filo

I optimize technician dispatch in real-time, based on issue severity, location, and availability.

Matches service tasks to the right technician in seconds

Balances workloads across the team

Reduces response time and unnecessary truck rolls

Adapts to changing conditions — traffic, reschedules, and emergencies

Example Scenario

A battery storage unit triggers a critical alert. Dispektor checks the severity, filters available technicians with the right certification nearby, and dispatches the best match — all before your team finishes their coffee.

Support & Operations

Chapter Coco

Consumer Assist Agent

Equals 1.5 FTE

Hi, I'm Coco

I deliver step-by-step guidance, helping new installers and support teams ramp up faster — and get it right the first time.

Converts manuals into smart, interactive instructions

Guides teams through installation and troubleshooting

Speeds up onboarding for new technicians

Adapts guidance to system type, version, and language

Example Scenario

A new field technician is setting up a heat pump in a rural area — first time with this brand. Guidex detects the model and walks them through installation step by step, in their preferred language, complete with diagrams and safety checks.

P&D and Product

Chapter Clara

Compliance Agent

Equals 1 FTE

Hi, I'm Complyna

I monitor product documentation and flag regulatory risks — before they become a problem.

Scans all documentation for compliance risk

Triggers alerts on changes or inconsistencies

Helps R&D avoid delays and retroactive fixes

Works silently in the background — always up to date

Example Scenario

Your team uploads a new version of an installation manual. Complyna detects that it no longer aligns with regulatory norms in one of your key markets — and alerts the product owner with a clear summary of the mismatch.

Chapter AI Agents

AI Agents that do the work — no need to hire

You don’t need to grow your team.
You need to activate the right agent.

Service & Support

Tim

Ticket Resolver Agent

Closes 80% of recurring tickets without escalation.

Service & Support

Filo

Field Assist Agent

Optimizes technician dispatch in real-time, based on issue severity, location, and availability.

Service & Support

Fritz

Firmware Update Agent

Detects outdated firmware and triggers secure remote updates — before things go wrong.

Sales & Marketing

Roco

Product Recommender Agent

Guides buyers through complex offerings

Sales & Marketing

Sketch

Scheduler Agent

Plans and schedules autonomously

Sales & Marketing

Quinn

Price Quote Agent

Delivers real-time price quotes on demand with zero wait time

Sales & Marketing

Coco

Consumer Assist Agent

Delivers step-by-step guidance, helping new installers and support teams ramp up faster — and get it right the first time.

R&D and Product

Manu

Manual Update Detector Agent

Spots outdated docs based on real-world usage

R&D and Product

Theo

Ticket Cluster Agent

Clusters 10,000 support tickets in 2 minutes

R&D and Product

Clara

Compliance Agent

Monitors product documentation and flags regulatory risks — before they become a problem.

Key Outcomes

The numbers speak
for themselves

Faster resolutions, fewer tickets, more conversions.
All without hiring.

+40%

Faster resolutions

-40%

Ticket volume

+24%

Quote conversion

0

new hires required
Why Chapter

Why OEMs choose Chapter

Built specifically for energy sector workflows with
enterprise-grade security and compliance

Energy Sector Focus

Built for energy sector workflows — not generic AI

EU-Hosted & Compliant

GDPR-compliant and AI Act ready, with data hosted securely in the European Union.

Easy Integration

Seamless integration with PIM, ERP, CRM, SharePoint, and more

Plug & Play Architecture

Activate Agents in tools you already have

Faster resolutions, fewer tickets, more conversions.
All without hiring.

What our clients say

Eric
Qvantum

Since we have two systems (CRM and performance system), it’s great that Chapter AI provides a single source of information.

Laurens
Eplucon

When a customer calls, I immediately open Chapter and type in the question while I’m still on the line. And it quickly gives me an answer.

Koen
Qvantum

He came up with an answer that really made me happy. The information came from different documents, and he had put it together neatly

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What makes Chapter different

Generic AI assistants answer questions. Chapter AI agents execute work.

Free up 6+ hours of manual tasks per week with a dedicated AI agent — trained for your business

Chapter AI Agents

Actually perform the task

Integrated into your tools, click-to-act

Built for energy workflows — field, support, sales

Executes full workflows

Generic AI Assistants

Instant answers, no hotline or searching needed

Chat-only, copy-paste required

General answers across industries

Limited to info lookup

Your content is safe with us

EU GDPR Compliant

ISO-certification 27001
in progress

Made & hosted in Europe

EU Artificial Intelligence Act

The team of Chapter sitting for their logo
Bootcamp

Join our AI-Readiness Bootcamp

Make your documentation become a workflow-ready AI Engine.

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Whitepaper

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