AI-Powered Workflow Automation for Energy Sector OEMs
Automate routine workflows with AI agents
and scale your service without extra hires.
Heat Pumps
HVAC
Batteries
EMS
EV Chargers
Inverters
Trusted by industry leaders like
Benefits
Built for OEMs in Energy
Chapter solutions help handle the repetitive stuff — so your people can do their best work
Single source of truth
Chapter AI syncs your data from multiple sources into one reliable, searchable system. Everyone stays on the same page
Make data available with chatbots
Chapter’s chat interface pulls from your actual knowledge base, so anyone can ask and get accurate, up-to-date responses
More tickets with less people
AI agents handle the bulk of recurring tasks, so your experts can focus on what really needs human attention
Automated repetitive workflows
From serial number lookups to firmware checks, Chapter agents execute routine actions across systems, hands-free.
Chapter AI Agents
AI Agents that free your help empower your team
You don’t need to grow your team. Let AI handle routine tasks, so your people can focus on high-value work.
Service & Maintenance
Chapter Filo
Field Assist Agent
Equals 1.5 FTE
Hi, I'm Filo
I optimize technician dispatch in real-time, based on issue severity, location, and availability.
Matches service tasks to the right technician in seconds
Balances workloads across the team
Reduces response time and unnecessary truck rolls
Adapts to changing conditions — traffic, reschedules, and emergencies
Example Scenario
A battery storage unit triggers a critical alert. Dispektor checks the severity, filters available technicians with the right certification nearby, and dispatches the best match — all before your team finishes their coffee.
Support & Operations
Chapter Coco
Consumer Assist Agent
Equals 1.5 FTE
Hi, I'm Coco
I deliver step-by-step guidance, helping new installers and support teams ramp up faster — and get it right the first time.
Converts manuals into smart, interactive instructions
Guides teams through installation and troubleshooting
Speeds up onboarding for new technicians
Adapts guidance to system type, version, and language
Example Scenario
A new field technician is setting up a heat pump in a rural area — first time with this brand. Guidex detects the model and walks them through installation step by step, in their preferred language, complete with diagrams and safety checks.
P&D and Product
Chapter Clara
Compliance Agent
Equals 1 FTE
Hi, I'm Complyna
I monitor product documentation and flag regulatory risks — before they become a problem.
Scans all documentation for compliance risk
Triggers alerts on changes or inconsistencies
Helps R&D avoid delays and retroactive fixes
Works silently in the background — always up to date
Example Scenario
Your team uploads a new version of an installation manual. Complyna detects that it no longer aligns with regulatory norms in one of your key markets — and alerts the product owner with a clear summary of the mismatch.
Chapter AI Agents
AI Agents that do the work — no need to hire
You don’t need to grow your team.
You need to activate the right agent.
Service & Support
Tim
Ticket Resolver Agent
Closes 80% of recurring tickets without escalation.
Service & Support
Filo
Field Assist Agent
Optimizes technician dispatch in real-time, based on issue severity, location, and availability.
Service & Support
Fritz
Firmware Update Agent
Detects outdated firmware and triggers secure remote updates — before things go wrong.
Sales & Marketing
Quinn
Price Quote Agent
Delivers real-time price quotes on demand with zero wait time
Sales & Marketing
Coco
Consumer Assist Agent
Delivers step-by-step guidance, helping new installers and support teams ramp up faster — and get it right the first time.
R&D and Product
Clara
Compliance Agent
Monitors product documentation and flags regulatory risks — before they become a problem.
Key Outcomes
The numbers speak
for themselves
Faster resolutions, fewer tickets, more conversions.
All without hiring.
+40%
-40%
+24%
0
Why Chapter
Why OEMs choose Chapter
Built specifically for energy sector workflows with
enterprise-grade security and compliance
Energy Sector Focus
Built for energy sector workflows — not generic AI
EU-Hosted & Compliant
GDPR-compliant and AI Act ready, with data hosted securely in the European Union.
Easy Integration
Seamless integration with PIM, ERP, CRM, SharePoint, and more
Plug & Play Architecture
Activate Agents in tools you already have
Faster resolutions, fewer tickets, more conversions.
All without hiring.
Since we have two systems (CRM and performance system), it’s great that Chapter AI provides a single source of information.
When a customer calls, I immediately open Chapter and type in the question while I’m still on the line. And it quickly gives me an answer.
He came up with an answer that really made me happy. The information came from different documents, and he had put it together neatly
What makes Chapter different
Generic AI assistants answer questions. Chapter AI agents execute work.
Free up 6+ hours of manual tasks per week with a dedicated AI agent — trained for your business
Chapter AI Agents
Actually perform the task
Integrated into your tools, click-to-act
Built for energy workflows — field, support, sales
Executes full workflows
Generic AI Assistants
Instant answers, no hotline or searching needed
Chat-only, copy-paste required
General answers across industries
Limited to info lookup
Your content is safe with us
EU GDPR Compliant
ISO-certification 27001
in progress
Made & hosted in Europe
EU Artificial Intelligence Act
Bootcamp
Join our AI-Readiness Bootcamp
Make your documentation become a workflow-ready AI Engine.
