AI-Powered Support
built for the Energy Sector
Chapter AI securely activates knowledge content and other data sets
to deliver 24/7, high-quality support - tailored to the workflows
of manufacturers, their partner networks and their clients.
Trusted by industry leaders
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Our Solutions
Where would you like to deploy
Chapter AI?
Your own secure 'GPT' for all your support purposes
In the Field for Installers
Deliver instant, 24/7 on-site support via the Chapter AI chatbot on your installer platform or mobile app.
On Desktop for your Customer Service
Equip your support agents with fast, accurate answers right in their workspace with the Chapter AI chatbot.
On your Public Website for Consumers
Turn visitors into satisfied customers with 24/7 self-service access to trusted product and company knowledge to improve conversion and satisfaction
Internally for your Team
Centralize knowledge and boost collaboration across all departments, including sales, marketing and R&D
Why Manufacturers
choose Chapter AI
Fewer support tickets and phone calls
AI trained on your products and installation logic
Real-time insights into customer questions and content gaps via your company dashboard
Easy integration with existing systems (PIM, CRM, SharePoint, Onedrive, etc.)
Why Installers
choose Chapter AI
Instant answers, no hotline or searching needed
Work faster and error-free with step-by-step AI support
More efficient installations: get more done in less time
Available in 35+ languages and accessible via any channel (chat, voice, app, embedded)
When a customer calls, I immediately open Chapter and type in the question while I’m still on the line. And it quickly gives me an answer.
Since we have two systems (CRM and performance system), it’s great that Chapter AI provides a single source of information.
He came up with an answer that really made me happy. The information came from different documents, and he had put it together neatly.
When our installers encounter installation questions or error codes in the field, they need instant access to accurate, Solvis-specific procedures, not generic heating advice.
When we encounter an unexpected error in the field, instant access to shared solutions makes all the difference. Instead of waiting for someone to find and share the fix, it’s available right away. It’s heaven. It’s great.
What makes us different
from other AI solutions
Built for the energy sector
-
Connect with industry standard and
custom document management systems -
Optimized for technical industry content
(e.g. diagrams, partnumbers, error codes)
Always in Sync
-
Live feedback dashboard to optimize
your documentation -
Automatic background syncing and
labeling of documentation updates
Smart content experience
-
Support for PDFs and video
-
Optional mobile app for access in the field
Answers on point
pages and video snippets
Handover to ticketing system
escalation
Secure and compliant
Chapter AI
ChatGPT
Gemini
Zendesk
What makes us different
than other AI solutions
Built for the energy sector
-
Connect with industry standard and custom document management systems
-
Optimized for technical industry content (e.g. diagrams, partnumbers, error codes)
Always in Sync
-
Live feedback dashboard to optimize your documentation
-
Automatic background syncing and labeling of documentation updates
Smart content experience
-
Support for PDFs and video
-
Optional mobile app for access in the field
Answers on point
Handover to ticketing system
Secure and compliant
Chapter AI
ChatGPT
Gemini
Zendesk
What makes us different
than other AI solutions
Built for the energy sector
-
Connect with industry standard and custom document management systems
-
Optimized for technical industry content (e.g. diagrams, partnumbers, error codes)
Always in Sync
-
Live feedback dashboard to optimize your documentation
-
Automatic background syncing and labeling of documentation updates
Smart content experience
-
Support for PDFs and video
-
Optional mobile app for access in the field
Answers on point
Handover to ticketing system
Secure and compliant
Whitepaper
Energy Sector 'GPT':
How AI Accelerates the Energy Transition
This free whitepaper unpacks how AI, trained on your existing documentation, can make an immediate difference in your service operations. Based on a live talk by AI Engineer Sjors Lockhorst (Chapter), including real-world examples from the field.
