Service & Support
Fritz
Firmware Update Agent
Service & Support
Fritz
Firmware Update Agent
2 FTE
Key Characteristics
Hi, I'm Fritz. I make sure your hardware always runs the latest firmware. When something’s off, I check the version history, validate compatibility, and trigger a secure update — all remotely. No delays, no manual downloads. Just fast, safe fixes, so everything keeps running smoothly.
Automates troubleshooting
Detects fault codes and proposes mitigation actions
Finds relevant docs — so your operators don’t have to
Pinpoints root causes — before the technician arrives
Example Scenario
An installer scans the serial number of a malfunctioning inverter. Fritz instantly detects outdated firmware, verifies the issue, and proposes a secure over-the-air update — saving a service call.
